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Credit Snitch

A friendlier front door for a credit restoration brand: a lead-capture landing page that replaced email, spreadsheets and paper, speeding up lead intake by 31%.

Overview

Credit Snitch launched in 2022 as a new brand from an established credit restoration company that helps clients repair and maximize their credit scores, and teaches them to dispute derogatory items, manage credit utilization and more. The brand's mission is to make credit literacy friendlier and easier to understand. First up: a landing page to reach and capture a new audience. Next: a mobile app with personalized, AI-powered credit utilization guidance.

Pain points

Manual lead capture

Agents captured leads by hand, across email, spreadsheets and paper.

No central intake

There was no central place for agents to manage new-client intake.

Requirements

  • One landing page

    A single page with the essentials about the company.

  • Simple call to action

    Captures name, email and phone number.

  • Contact and socials

    Contact details and social links.

User flow

  • Research with the company's owner identified four user types: admins, agents and specialists, referral partners (such as loan officers) and consumers
Credit Snitch UserFlow Snippet

Final designs

San Agency Center - Login

Visual design

Colors

Dark gray text with a lighter secondary gray: softer than black, easier on the eyes

  • #333333
  • #666666

The company's signature orange, which stands out from competitors' greens and blues and draws attention

  • #FB7400

Typography

Open Sans by Google

Readable and modern, handles numbers and text equally well

Buttons

A warm look and feel with a generous corner radius

At least twice the usual vertical padding, so buttons stand out, especially on mobile

Primary